Troubleshooting
Running into a problem? This page covers the most common issues users encounter with Straion. Jump to the relevant section:
Prerequisites
Section titled “Prerequisites”- Access to one or more of these coding agents: Claude Code, Cursor, or GitHub Copilot
- A Straion account
- MacOS/Windows and Node.js v22+
- Sufficient permissions on your computer to install the Straion CLI
Firewall Issues
Section titled “Firewall Issues”Some corporate or network firewalls may block outbound requests from the Straion CLI. If you’re seeing connection errors or timeouts, check with your network administrator to ensure that outbound HTTPS traffic to Straion’s services is allowed.
Permission Issues
Section titled “Permission Issues”Double-check your user token or generate a new one in the User Settings. The token inherits your permissions and can be scoped with an expiration date.
More Coming Soon
Section titled “More Coming Soon”Troubleshooting content is on its way. If you’re running into an issue, reach out to support via email at support@straion.com or on Discord and we’ll help you get unblocked